SmileClear3D – Last updated: 6/16/2025
Last updated: 6/16/2025
1. Information We Collect
We collect personal information that you provide to us directly, such as your name, contact information, insurance details, and dental medical history. We also collect information automatically when you use our website, including usage data and device information.
2. How We Use Your Information
We use your information to provide dental services, schedule appointments, process payments, comply with legal obligations, and improve our services. We may also use your information to communicate with you about your treatment and related services.
3. Legal Basis for Processing
We process your personal information based on your consent, the need to perform a contract, compliance with legal obligations, and our legitimate interests in providing and improving our services.
4. Who We Share Your Data With
We do not sell your personal data. We share it only with:
- Dental labs & specialists for treatment purposes
- Insurance carriers (including our financing partners) to file and process claims
- IT/practice‑management vendors under HIPAA business‑associate agreements
- Regulators or law enforcement when required by Florida or federal law
5. How We Protect Your Information
- All data in transit over our website is encrypted with SSL/TLS
- Electronic records are stored on HIPAA‑compliant servers
- Access to records is restricted to authorized Clear Smile 3D staff
- We perform regular security audits and staff training
6. Your Privacy Rights Under Florida Law
Under Florida’s Information Protection Act and HIPAA, you have the right to:
- Access the medical and billing information we hold about you
- Request corrections to inaccurate or incomplete records
- Request restrictions on certain uses or disclosures (subject to HIPAA limits)
- Request deletion of non‑essential data (note: clinical records must be retained per Section 7)
- Receive an accounting of disclosures of your protected health information
- File a complaint with Clear Smile 3D or with:
- Florida Department of Health, Division of Medical Quality Assurance
- U.S. Department of Health & Human Servicios, Office for Civil Rights
To exercise any right, email info@smileclear3d.com or call (305) 564‑4599.
7. Data Retention
- Clinical & treatment records: Kept for a minimum of 4 years from the date of last treatment (per Fla. Stat. § 466.023). For minors, retained for 4 years after they turn 18.
- Billing & insurance records: Retained for 4 years.
- Marketing & communications preferences: Retained until you unsubscribe or request deletion.
8. Cookies & Tracking
We use cookies to remember your preferences and improve site performance. You can disable cookies in your browser, though some features (online appointment requests, secure portal) may not work fully.
9. Breach Notification
In the event of a data breach, Clear Smile 3D will notify affected individuals as required by the Florida Information Protection Act—typically within 30 days of confirmation.
10. Updates to This Policy
We may revise this policy to reflect changes in law, practice or technology. We’ll post the updated version here with a new “Last updated” date.